Navajo Managed Networks
Staying competitive in today's global business environment requires worldwide connectivity, 24x7. Customers, partners and employees need sophisticated multimedia applications.
Networks must be scalable, secure, and reliable. There is no time for downtime. Global IT departments are finding it increasingly challenging just to keep pace with emerging technologies, applications and industry related standards.
Successful network management requires proactive support that addresses key service needs and identifies potential problem areas so that maximum performance and availability are maintained. Navajo Managed Networks provide the skills, resources and tools to support and manage local and wide-area networks, regardless of size and complexity.
Navajo Managed Networks delivers powerful and flexible network management solutions for today’s business customers. DCG’s expertise and successful history of managing customer networks can simplify your network management and streamline your costs.
Key Features
- Remote server and device management provides round-the-clock protection against application and device failure with proactive managed network surveillance and 24/7 incident response services.
- Infrastructure and process monitoring ensures optimum traffic performance and network services availability, and includes essential trending information for capacity planning and resource allocation.
- Data recovery provides full implementation and managed services for data backup and recovery procedures.
- Configuration management and installation provides identification, control, documentation and authentication for all application and network changes made throughout the system lifecycle.
- Software and hardware management delivers outsourced administration for controlling the deployment and documentation of new or upgraded applications and devices.
- Software and hardware support provides helpdesk and incident management services for application software and network equipment.
Key Benefits
- Optimised network availability, capacity and security
- Improved responsiveness to business requirements
- Removal of day-to-day network administration tasks, releasing key IT staff to focus on new initiatives
- Proactive 24x7 network support
- Proactive monitoring and management
- Fault management
- 24x7 On-site maintenance support
- Performance management and reporting
- Continuous life-cycle management including: configuration management, service upgrades (adds, moves, changes), and service evolution planning