Managed Services

DCG Group’s unrivalled expertise in protecting, managing and recovering hundreds of terabytes of data across the globe ensures customers can contain management costs, mitigate operational risk and increase service delivery.

DCG Group's Managed Services teams are fully focused on customers' data challenges. Together with the unique DCG Group IP the teams deliver exceptional performance and business continuity, alongside real value for money.

The management of customers' data is taken very seriously. To meet DCG Group's exacting standards – and to provide the demanding service levels customers rightly expect – the company is ISO 27001 qualified. ISO standards demand that highly trained engineers, rather than call centre staff, actively manage and resolve potential problems before they arise.

Wherever a customer’s data resides within their organisation, DCG Group strives to provide flexible managed services that offer cost efficiencies, service levels and technical benefits that outweigh or offer an alternative to an in house solution. DCG managed services are designed to fit each customer’s business and technical requirements. All services are tailored to the customer, to deliver exactly what is needed, when it is needed, at an affordable price.

 

  • Backup and Recovery

    DCG Enterprise Managed Backup Service (EMB) provides managed backup and recovery services to enterprises who wish to focus their attention on core projects to grow the business.

    DCG EMB is a service led approach to deliver against complex enterprise-level storage volumes requiring unforgiving security and restore time, utilising high bandwidth with large data volumes across many applications. With market leading data protection technology, DCG EMB provides unparalleled on and off site backup solutions for managed services across the enterprise.

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  • Storage and Replication

    DCG Group Managed Storage and Replication Service (SRS) enhances business continuity and disaster recovery plans through 24 by 7 monitored and fully managed replicated storage services.

    Each DCG solution is designed and implemented around individual customer requirements. All solutions are scalable and resilient, with the option of data storage at a DCG Group secure data centre or at the desired disaster recovery facility.

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  • Messaging

    DCG Group Managed Messaging Service (MES) provides management, administration and deployment services for Microsoft Exchange messaging systems and Microsoft SharePoint collaboration systems to reduce cost and complexity.

    Email is now mission critical to businesses worldwide – downtime and lapses in performance cannot be tolerated. However, the complexity of managing messaging systems has increased dramatically, presenting a continuing challenge to IT teams.

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  • DCG Service Centre

    DCG Group Service Centre delivers timely and critical information from system surveillance and monitoring to improve the uptime, security and availability of network and technology services for enterprises.

    DCG Service Centre is an integral part of all DCG Managed Services. It acts as the main communication and management platform to support 24 by 7 service operations. DCG Service Centre services are used to deliver valuable data management information for enterprises, across the globe.

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  • Utility Computing

    DCG Utility Computing Services are proven business orientated services that can be deployed rapidly, either as a dedicated service on the customer premises or as a hosted solution.

    Utility services provide customers with a series of core IT functions such as collaboration, messaging and virtualised recovery environments, without large capex investment or the need for expert technical knowledge in design, implementation and support of these services.

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