GFI provides competitive inter-dealer brokerage services in a multitude of global cash and derivatives markets, including credit derivatives and fixed income, foreign exchange and financial derivatives, equity, energy and commodities.
The business runs 24 x 7 from offices around the world and is supported by a powerful IT/communications infrastructure.
To support its international operations and provide the necessary speed of response for brokerage services, GFI Group has powerful and sophisticated IT systems carrying many terabytes of valuable commercial data as well as confidential client data. Rapid, reliable and secure data backup and recovery is of critical importance. The latest version of financial and other data has to be immediately available around the clock in offices worldwide.
The Result
GFI currently use DCG Managed Backup and Recovery services in offices from Hong Kong and Singapore to Sydney, Seoul, Tokyo and London.
“The data is generally backed up and taken straight offsite electronically but there are different requirements in some of our overseas offices,” explains Steve Gray, IT Systems Team Leader. DCG have adapted their solution, so that the backup and recovery works with varying requirements in our different offices. We also have a leased line into our DR site, so that DCG can restore the DR site as well if we have a complete system breakdown.”
“We have confidence in the backup service that DCG provide, If there is any issue, it is always DCG that alerts us before we are aware of it. We use the recovery service nearly every day to do basic restores – anything from complete file servers to individual emails. The DCG Service Centre is always available and reliable when we call them and easy to work with.”
The Approach
As DCG Group already provides Managed Services to a number of global businesses and has the technical expertise and resources this demands, they were an ideal choice for GFI. DCG were also able to tailor their Managed Backup and Recovery Service to meet the pattern required by GFI.
DCG Group were able to provide the technical excellence and flexible delivery to adapt services for GFI’s specific requirements, meeting demanding schedules and rigorous service level agreements across several time zones.
